Thai <> English Dictionary for Android phones/tablets

Thai <> English Dictionary

Thai <> English Dictionary

for Android phones/tablets
for Android phones/tablets

Frequently Asked Questions (FAQ)

Features Questions:

Q: Wow! How do I use this?
Q: Can I look up both English and Thai words?
Q: Will I see actual Thai characters?
Q: Will I see actual Thai script?
Q: Will I see the Thai alphabet?
Q: Do I have to read Thai script to use this app?
Q: Do I have to be on the Internet to use the app?
Q: Does the dictionary talk?
Q: Can I speak to the dictionary?
Q: Can I translate whole sentences or paragraphs at once?
Q: Can I translate web pages automatically?
Q: Can I have a look at the product's manual?

Phrasebook vs. Dictionary Questions:

Q: How can I decide whether to buy phrasebook or the dictionary?
Q: How are the phrasebook and dictionary different?
Q: Are all features of the phrasebook also in the dictionary?
Q: Can I upgrade from phrasebook to dictionary?
Q: Can I add phrasebook features to my dictionary?

Requirements/Compatibility Questions:

Q: What kind of device or computer do I need?
Q: What kind of operating system (e.g. iOS, Android, Windows) do I need?
Q: What platforms does this run on?
Q: How much space do I need on my device or computer?
Q: Can I move the app to the SD card?
Q: Does this work on iOS?
Q: Will this run on my iPhone, iPad, or iPod Touch?
Q: Does this work on Android?
Q: Will this run on my Android phone or tablet?
Q: Does this work on Windows?
Q: Will this run on my Windows laptop or desktop PC?
Q: Will this run on my Mac?
Q: Will the dictionary run on Windows Phone?
Q: Will the dictionary run on PocketPC / Windows CE / Windows Mobile?
Q: Will the dictionary run on the Amazon Kindle Fire?
Q: Can I download the dictionary from the Amazon Appstore?
Q: Will the dictionary run on Sony-Ericsson devices?
Q: Why do dictionary definitions shift left and right on Sony-Ericsson devices?
Q: Will the dictionary run on Samsung devices with Android 2.2.1?
Q: Why does my dictionary give license errors on my Samsung with Android 2.2.1?
Q: Why are entries sometimes cut off on Android 3.X devices?
Q: Why do entries sometimes shift to the left or right on Android 3.X devices?

Purchase Questions:

Q: How can I purchase the dictionary for my Android phone or tablet?
Q: What if my Android device doesn't come with Google's "Play Store" app?
Q: Do you sell an APK by download?
Q: Can I buy the Android app using PayPal?
Q: Can I try the dictionary before I buy?
Q: What is the return policy?
Q: Is there a money-back guarantee?
Q: What about Google Play's 15-minute return policy?

Reinstall, Upgrade, Transfer Questions:

Q: Do I get free lifetime upgrades to later versions on the same platform?
Q: If I bought on iOS, do I get free upgrades to later iOS versions?
Q: If I bought on Android, do I get free upgrades to later Android versions?
Q: If I bought on Windows, do I get free upgrades to later Windows versions?
Q: Is one purchase good for multiple devices/computers?
Q: How do I install the app on additional devices/computers?
Q: Do I get free lifetime upgrades to other platforms?
Q: Can I get a discount for upgrades to other platforms?
Q: Can I trade in my older version on another platform for this platform?
Q: How often do you update the app?
Q: What is added in updates?
Q: Do you offer an academic discount?
Q: Can I get a discount for bulk purchases in our business/school/institution?
Q: What changed in each version of the software?

Keyboard Questions:

Q: What keyboards can I use in the app?
Q: Can I use the system keyboards?
Q: Can I use third-party keyboards?
Q: Do you support Swype?
Q: Why do I have problems searching for the Thai letters ฃ ฅ ๅ ข ช ซ ค ด ต า?
Q: How can I type the Thai letters ฃ ฅ ๅ?
Q: Do I have to purchase a separate Thai keyboard?
Q: What does the Paiboon Keyboard look like?
Q: Why don't I see the Paiboon Keyboard?
Q: How do I activate the Paiboon Keyboard?
Q: How do I switch keyboards?
Q: How can I easily switch from the Paiboon Keyboard to another keyboard?
Q: Can the dictionary automatically switch between English/Thai keyboards?
Q: Can I make the keyboard follow which dictionary section I'm in?
Q: Can I use the Paiboon Keyboard to type Thai Script in other apps?
Q: Why does the Paiboon Keyboard appear in other apps?
Q: Why does the Paiboon Keyboard get de-selected every time I reboot?

Using the App Questions:

Q: I just installed the app and it crashes immediately!
Why does the app (now) crash every time I run it?
Q: Does the app work with Android 6 Marshmallow?
Q: Does the app work with third-party Accessibility tools?
Q: Does the app work with LastPass/Lazy Swipe/Greenify/...?
Q: Help! I just installed the app and all I can see is the Help screen.
Q: How do I go from Help to the actual dictionary sections?
Q: Where is the Menu button mentioned in the Help screens?
Q: Why does the app always start on the Help screen?
Q: Can I make the app start where I left off?
Q: Should I exit the app using Back or Home?
Q: How does the app licensing work?
Q: Why does the app say "Unable to verify your purchase of this app"?
Q: Does your app use Google Play Licensing?
Q: Does your app use Android Licensing Verification Library (LVL)?
Q: Does your app have DRM?
Q: How do I fix a "Download Failure" on the first app run?

Q: Why can I (sometimes) not paste on Samsung Galaxy Note?

Reference Questions:

Q: What pronunciation guide systems does the dictionary support?
Q: What are the parts of speech / symbols / abbreviations used in the dictionary?
Q: What's up with that app icon?

Companion Material Questions:

Q: What other Thai learning materials are available?
Q: What else does Paiboon Publishing produce?
Q: Which Thai books work best with the dictionary?

Features Questions and Answers:

Q:

Wow! How do I use this?

A: Thai <> English Dictionary This Thai <> English Dictionary is an app that runs on mobile devices using the Google Android operating system, including both smartphones and tablets.

This dictionary is also available for

To use the dictionary, you simply run it and start typing letters of the word or phrase you are looking for. As you enter each letter, the dictionary jumps closer and closer to your desired word or phrase, and typically after only a few letters, you have found your word or phrase.

You can also find phrases arranged into more than 300 useful categories.

Each entry contains English, Thai written using Thai Script, and Thai written using a convenient English-like Thai Sound pronunciation guide. So you can read and search for Thai words even if you don't read Thai Script.

We have lots more information about the dictionary on our overview page. Also see the exact requirements for your device.

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Q:

Can I look up both English and Thai words?

A: Yes. Most dictionaries and phrasebooks let you look up English words, and some also let you look up Thai words using Thai script. But Paiboon's revolutionary three-way design bridges the gap for English speakers by introducing a third method where you can look up Thai words that you hear by their sound, using an easy-to-read, English-like Thai Sound pronunciation guide:

Search-by-Sound

Search-by-Sound™ has been a hallmark of all Paiboon dictionaries since 2002.

For more information on Search-by-Sound™ and why it's so useful for Thai, see this section.

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Q:

Will I see actual Thai characters?

Q:

Will I see actual Thai script?

Q:

Will I see the Thai alphabet?

A: Yes you will. Our dictionary comes with highly readable Thai fonts and allows you to set the font size as big as you want. You don't need any extra software to display Thai Script or even to search for Thai words. We provide a handy on-screen keyboard to help you type Thai words by their sound, or you can use your favorite third-party keyboard.

If you don't read Thai script, our dictionary is still just as useful! Every time a Thai word appears, it's written in Thai Script, but also in an easy-to-use, English-like Thai Sound pronunciation guide, so you can read and sound out Thai words without needing to read Thai script. And thanks to our indispensable Search-by-Sound™ feature, you can even find Thai words by their sound!.

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Q:

Do I have to read Thai script to use this app?

A: No. Our dictionary is equally useful to casual travelers who don't read Thai and serious students who do, because every time a Thai word appears, it is written both in Thai Script and in an easy-to-use, English-like Thai Sound pronunciation guide. So you can read and sound out Thai words without needing to read Thai script. And thanks to our indispensable Search-by-Sound™ feature, you can even find Thai words by their sound!

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Q:

Do I have to be on the Internet to use the app?

A: No. When you purchase our app and download it from the app store, you have everything you need right on your device. All the dictionary entries and sounds are built-in, so you can look up words and play all the high-quality sound recordings of each Thai word without being connected to the internet or incurring any data charges. Works on a plane or on the train.

Only the dictation feature requires internet access, and only on some platforms: see dictation requirements.

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Q:

Does the dictionary talk?

A: Yes. You can tap on any Thai word, phrase, or complete sentence in the dictionary to hear a high-quality sound recording of a native Thai speaker.

Tap the buttons to hear some sample sounds:

Say goodbye to robot voices and limited sound sets: our comprehensive sounds set a new standard in the industry.

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Q:

Can I speak to the dictionary?

A: Yes. When online, you or your Thai friend can speak English or Thai words right into the app to search the dictionary (see dictation requirements).

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Q:

Can I translate whole sentences or paragraphs at once?

Q:

Can I translate web pages automatically?

A: No. At this time, our app contains 195,000+ words, phrases, and complete sentences, but it does not attempt to translate complete sentences (that are not already in the dictionary), paragraphs or whole webpages.

Currently, for translating sentences or paragraphs from Thai to English or English to Thai, the only tool available is Google Translate, but as many people have noticed, it's really not so good. The output is so full of errors that it is often impossible to understand, or easy to misunderstand. Translation of complete sentences is a very difficult problem because the computer has to understand the text in order to choose the right translation (e.g. "glass" pane vs. drinking "glass") and in all but a few isolated subject areas, that is beyond the ability of modern software. Other language pairs, such as English-Spanish Google Translate, work much better than English-Thai because in those more closely related languages, multiple meanings tend to be shared across the two languages more often. So Google Translate's guesses are correct a much greater percentage of the time.

Having said that, we are thinking of implementing a feature where you can paste a bunch of text, or perhaps specify a website URL, and our app will find and show all the words in your text that are in our dictionary, with an easy way to see the definitions. Contact us if this interests you.

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Q:

Can I have a look at the product's manual?

A: You can find a detailed explanation of all app features on our overview page.

Our product manual, which includes both detailed instructions on using every app feature and a comprehensive guide to speaking and understanding Thai, is built into the program. It's even interactive, with icons you can tap to hear sounds.

You can buy the product with full confidence knowing we offer a 100% money-back guarantee.

If you have a specific feature question, you can contact us and ask.

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Phrasebook vs. Dictionary Questions and Answers:

Q:

How can I decide whether to buy phrasebook or the dictionary?

Q:

How are the phrasebook and dictionary different?

Q:

Are all features of the phrasebook also in the dictionary?

Q:

Can I upgrade from phrasebook to dictionary?

Q:

Can I add phrasebook features to my dictionary?

A: All these questions are answered on our Thai phrasebook and dictionary app product comparison page.

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Requirements/Compatibility Questions and Answers:

Q:

What kind of device or computer do I need?

Q:

What kind of operating system (e.g. iOS, Android, Windows) do I need?

Q:

What platforms does this run on?

A: This Thai <> English Dictionary is an app that runs on mobile devices using the Google Android operating system, including both smartphones and tablets.

For all the important details on requirements, see the requirements page.

This dictionary is also available for

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Q:

How much space do I need on my device or computer?

A: Because our app includes almost 30 hours of high-quality sound recordings, we require about 593 megabytes (593MB, or 0.593GB) of free space on your device or computer.

For more details, see our requirements page.

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Q:

Can I move the app to the SD card?

A: We do not advise that you move the small (22 megabyte (22MB, or 0.022GB)) core of our app from your internal storage (where it will install by default) to your SD card.

The core of the app must reside on your internal storage due to a limitation of the Android operating system: any app that has its own keyboard (as we have the Paiboon Keyboard) must be stored in internal storage, otherwise the keyboard becomes un-selected each time you reboot your device. This de-selection is very inconvenient because it means you must re-enable the keyboard each time you reboot.

However, the issue is moot for most users since the core of our app is so tiny (22 megabytes (22MB, or 0.022GB)). Our app automatically stores the big data file of dictonary definitions and sounds on your SD card in every case.

For more info on where the data is stored, see the requirements page.

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Q:

Does this work on iOS?

Q:

Will this run on my iPhone, iPad, or iPod Touch?

A: Yes. See our overview page for purchase info and also see requirements for your device/computer.

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Q:

Does this work on Android?

Q:

Will this run on my Android phone or tablet?

A: Yes. See our overview page for purchase info and also see requirements for your device/computer.

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Q:

Does this work on Windows?

Q:

Will this run on my Windows laptop or desktop PC?

A: Yes. See our overview page for purchase info and also see requirements for your device/computer.

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Q:

Will this run on my Mac?

A: We do not plan to develop a Mac version of this dictionary app at this time.

However, we have many customers who use our Windows product on a Mac via CrossOver Mac, Parallels and VMWare Fusion.

See our overview page for more info on the Windows product.

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Q:

Will the dictionary run on Windows Phone?

Q:

Will the dictionary run on PocketPC / Windows CE / Windows Mobile?

A: No. This Thai <> English Dictionary is an app that runs on mobile devices using the Google Android operating system, including both smartphones and tablets.

This dictionary is also available for

We have heard there might be demand for a PocketPC/Windows Mobile/Windows Phone port. If you are interested, send us mail at windowsphone@word-in-the-hand.com.

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Q:

Will the dictionary run on the Amazon Kindle Fire?

Q:

Can I download the dictionary from the Amazon Appstore?

A: The first release of our Talking Thai <> English dictionary for Android will mostly run on the Kindle Fire, but Amazon has unfortunately decided to create two major issues:

  • For no rational reason, Amazon went out of their way to specially cripple their own version of Android so that it will not support any third-party keyboards (that is, keyboards other than the one keyboard that Amazon provides). Note that this is a special quirk of the crippled version of Android that Amazon ships on their devices and it is beyond our control. Our dictionary app comes with a handy Paiboon Keyboard which lets you type in Thai and also type the special English-like symbols needed for pronunciation guides while in our application. Amazon's senseless modification prevents the Paiboon Keyboard from working. So, you can type in English with no problem, but if you want to type in Thai, you will need to find some other solution for the Kindle Fire. You may need to "root" your device, as many Kindle Fire users have done, in order to work around the inexplicable limitations placed on the device by Amazon. If you are a Kindle Fire user, we urge you to take all means possible to contact Amazon and demand that Amazon update their software and restore to you this basic right, enjoyed by all Android users on all platforms except the Kindle Fire. Tell them you want to use a bilingual dictionary app that uses a custom Android Soft Keyboard (also known as an IME), but Amazon has inexplicably disabled this feature. Our guess is that Amazon disabled third-party keyboards so they could "control" distribution of Kindle Fires in non-English-speaking markets. If we can make Amazon realize that bilingual dictionaries and other apps require custom keyboards even in the US/European market, Amazon may relent.

  • A second issue which arises on the Kindle Fire is that Amazon does not ship the device with the Google Play Store app, which is by a vast margin the largest paid app store on the Android platform. Instead, Amazon ships its own Amazon Appstore app, so that Amazon may usurp all profits while sticking you with an extremely limited selection of apps. At this time, our dictionary app is only available on Google Play. We intend to list ourselves on the Amazon Appstore in the future, but we have not done so yet (in part because of the keyboard problem). Despite this further obstacle created by Amazon, many Kindle Fire users have found ways to modify their devices (possibly involving "rooting") so they can install Google Play Store and get access to the hundreds of thousands of apps available on Google's flagship app store. We highly recommend that you check on the internet to see what options are available to you.

Here is an excellent website which describes the process of liberating your Fire from the greedy clutches of Amazon and enabling third-party keyboards such as our Paiboon keyboard:

Use a third party keyboard with a (rooted) Amazon Kindle Fire

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Q:

Will the dictionary run on Sony-Ericsson devices?

Q:

Why do dictionary definitions shift left and right on Sony-Ericsson devices?

A: The dictionary does run with full features, but we have discovered that Sony made certain non-standard modifications to Android Version 2.3.x that cause some minor display issues with our app. In particular, after you tap some part of a dictionary entry (such as a translation or speaker icon), you may see that dictionary entry shift to the left or right a few letters. This symptom is similar in appearance to the Android Version 3.X problem described in the next item below, but the underlying cause is different: it is due to Sony-specific modifications to Android.

Although we cannot completely work around the Sony defect, we did introduce a special new switch in version 1.7 of our Android app for Sony users: touch your device's Menu button, touch "Settings," and scroll down and uncheck "Indentation." This will disable indentation of each entry, and this should also make the Sony display problem go away so that you can use your dictionary normally.

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Q:

Will the dictionary run on Samsung devices with Android 2.2.1?

Q:

Why does my dictionary give license errors on my Samsung with Android 2.2.1?

A: Summary: there is a nasty Samsung Android 2.2.1 bug that, in rare cases, may cause our dictionary to be unable to permanently save its settings across device reboots, or give you license errors when you use our dictionary when not connected to the internet. Until Samsung releases a new Android version to fix the bug for real, there is a way to restore full ThaiDict functionality, as detailed below.

We have gotten word of a bug that Samsung introduced in their custom 2.2.1 firmware for devices such as the Galaxy S (and other Samsung devices) which may cause our application to be unable to remember its Settings, or may also cause our application to fail to retain its license for the normal offline period (normally you can be off the internet for 15+ days plus a multi-day grace period and still use the dictionary, before you need to be online to confirm your license, as explained here).

This bug comes from Samsung and is beyond our control, and it may affect any app on your device (not just ThaiDict). Specifically, it may cause any app on your device to be unable to save application preferences that persist across reboots of your device. Thousands of Samsung users are clamoring for an Android update but as of February 2012, Samsung has not yet released one.

This Samsung bug does not affect all apps, and it may not affect a given app (like, say, ThaiDict) in all cases. In fact, the only time you will see this Samsung bug is in the following scenario: say you install an app A, then you remove app A, then you install or remove one or more other apps, and then you install app A again. In this scenario, app A is likely to experience problems saving its settings. If app A happens to be our ThaiDict, you will see that you cannot save settings across reboot and you will also experience license failures if you run the app when not connected to the internet.

The problem is that when you uninstall any app, Samsung's buggy Android 2.2.1 fails to clean up all of that app's settings files. It leaves behind an orphaned settings folder, which for our dictionary is called /dbdata/databases/com.wordinthehand.thaidict (by the way, /dbdata is a Samsung-specific concept that Samsung invented for their devices and is not a standard part of Google's Android).

Then, if you later re-install the same app, the app cannot create new settings (because it cannot read, write, or delete the old orphaned folder), nor can it access the settings from the previous installation.

Simply uninstalling and reinstalling ThaiDict will not solve the problem, because the bug is in Samsung's uninstallation code.

The solution is to remove or rename the old, crufty settings folder before re-installing the app.

If your device happens to be rooted, this is easy. Download and run one of the many, free file explorer apps, such as Droid Explorer or ASTRO, navigate to /dbdata/databases/com.wordinthehand.thaidict (note that your file explorer app must be running as root otherwise /dbdata will appear to be empty), and rename the folder to anything else (say com.xxx.xxx). Then you can install ThaiDict and use as normal.

If your device is not rooted, then unfortunately the only way to delete the old, crufty settings folder is to do a factory reset of your phone. The factory reset will completely wipe all apps and data on your phone and restore it to its original condition. If you do this you will not lose any purchases you made on the Google Play Store, but you will have to re-download all your apps and set them up again, as well as restoring any music or other data you put on your phone.

We hope Samsung will fix their bug for real. Perhaps they will offer and Android 4.X update for your device that fixes the problem.

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Q:

Why are entries sometimes cut off on Android 3.X devices?

Q:

Why do entries sometimes shift to the left or right on Android 3.X devices?

A: In Android Version 3.X (aka Honeycomb), which Google released in early 2011 and which only runs on certain tablet devices, Google introduced a display bug which sometimes causes our dictionary entries to be incorrectly wrapped from line to line, and occasionally even display wider than the screen, so that to see the whole entry you need to actually touch on part of the definition that is not a hotlink and drag your finger left or right to see the whole entry. You will find that this problem is intermittent: you might see it for an entry, then go to another screen and come back to the same entry, and the problem will be gone.

This problem looks nearly identical to a similar problem on Sony-Ericsson devices running Android 3.3.x, but that problem turns out to have a different cause and solution, as explained above.

Unfortunately, due to the internal nature of the Android 3.X bug, we are not able to fix the bug for you on 3.X devices. It is too deep inside Google's operating system.

Fortunately, we have gotten word that Google has fixed the bug in Android Version 4.X, and we understand that many current 3.X device vendors will allow upgrade to 4.X. So if you are experiencing this problem, contact your device manufacturer to see if you can upgrade to 4.X.

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Purchase Questions and Answers:

Q:

How can I purchase the dictionary for my Android phone or tablet?

A: Simply tap/click here to purchase and install:

You can do it right on your device, or you can do it on your PC/Mac:

  • Tapping the badge on your device takes you to our app in the Google Play Store. Your device will need to be connected to the internet during purchase and download. Depending on your location and carrier, you might want or need to be connected via WiFi rather than 3G/4G mobile networks, because the download is 593 megabytes (593MB, or 0.593GB) in size. For example, you could install from your home, an internet cafe, a restaurant, a coffee shop, or any other location that offers Wi-Fi.

  • Clicking the badge on your PC/Mac takes you to our app on the Google Play Store website. Once you have made the purchase on your PC/Mac, the app will automatically begin downloading on all your Android devices (all devices that use the same Google Account that you use on your PC/Mac).

If you want to tell a friend about our app or install the app when you are not reading this FAQ, simply search the Google Play Store for the word "Paiboon." You will find the app as:

Thai <> English Dictionary
Thai <> English Dictionary
from Paiboon Publishing and Word in the Hand.

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Q:

What if my Android device doesn't come with Google's "Play Store" app?

Q:

Do you sell an APK by download?

A: At this time, we only sell our app through the Google Play Store.

We are considering listing our app in smaller stores and/or offering APK download.

If your device did not come with Google's Play Store (which typically shows up on your device's home screen as "Play Store" with a shopping bag icon), in most cases it is possible for you to install Play Store onto your device. Do some Google searches for: "install Google Play Store on [your device model here]." However, this process may require you to "root" your device, so you might want to seek out a smartphone specialist who knows how to do the installation.

Be aware that certain Android devices, particularly the extreme low-end devices, ship with a look-alike app with the same name (sometimes also called "Market") that is not Google's Play Store. When you search for "Paiboon" you will not find our app in these look-alike (typically China-based) app markets. On such devices it is still generally possible to install the real Google Play Store.

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Q:

Can I buy the Android app using PayPal?

A: Currently the Google Play Store does not allow purchases using PayPal, probably becuse it is based on Google's competing Google Wallet system. Sorry for the inconvenience. In the future we are considering separate .apk sales, which we would be able to offer through PayPal.

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Q:

Can I try the dictionary before I buy?

A: For all of our products on all platforms, we offer a 100% money-back guarantee, so you can buy the product with full confidence.

See our support page to find out how the guarantee works on each platform.

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Q:

What is the return policy?

Q:

Is there a money-back guarantee?

A: For all of our products on all platforms, we offer a 100% money-back guarantee, so you can buy the product with full confidence.

See our support page to find out how the guarantee works on each platform.

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Q:

What about Google Play's 15-minute return policy?

A: Buy with confidence knowing we offer a real money-back guarantee, not Google's 15 minute nonsense.

The Google Play Store has a policy that you can return any app within a 15-minute period after purchase. We believe this policy is utterly absurd, since 15 minutes is not enough time to evaluate any app, and in the specific case of our app, you will almost always need more than 15 minutes to complete the one-time download of dictionary definitions and sounds that happens when you run the app for the first time.

Therefore, after taking a reasonable amount of time to evaulate the app on your device, if it does not function as advertised, we will be more than happy to issue you a refund.

Buy with confidence knowing you can fully explore the app before you decide.

For all the details of our guarantee, see our support page.

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Reinstall, Upgrade, Transfer Questions and Answers:

Q:

Do I get free lifetime upgrades to later versions on the same platform?

Q:

If I bought on iOS, do I get free upgrades to later iOS versions?

Q:

If I bought on Android, do I get free upgrades to later Android versions?

Q:

If I bought on Windows, do I get free upgrades to later Windows versions?

A: Yes! We are constantly improving the dictionary by adding new features and adding more vocabulary. By purchasing the dictionary now, you will be entitled to download free upgrades on the same platform (e.g. Apple iOS, Google Android, Microsoft Windows) as new features and vocabulary become available.

Each platform is sold separately, so upgrades do not apply across platforms.

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Q:

Is one purchase good for multiple devices/computers?

A: If you purchased for Google Android (smartphone or tablet):
Yes! The standard policy of the Google Play Store is that once you purchase our app, you can install it on any number of Android devices so long as those devices are all set to to the same primary Google account that you used when you purchased our app.

You can find your device's current primary Google account by running the Google Settings app in your device's home screen, then going to "Accounts" (it sometimes shows as "Accounts & Sync").

Your purchase of the Android product does not entitle you to use the app on other platforms (e.g. iOS, Windows). The other platforms are sold separately. See this FAQ item.

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Q:

How do I install the app on additional devices/computers?

A: If you purchased for Google Android (smartphone or tablet):
With one purchase, you can install our app on multiple Android devices free of charge, provided each device is set to to the same primary Google account that you used when you first purchased our app. The Google account is set in Google's "Settings" app under "Accounts and Sync."

To install the app on additional Android devices, go to the Google "Play Store" app and follow the same steps you took to find the app during your initial purchase. You will find that the button that used to say "Purchase" now says "Install." Touch that button and the free app installation will begin.

Another way to do it is to launch Google's "Play Store" app on the device, touch your device's menu button and choose "My Apps." You will see our dictionary in the list and you will be able to touch it to begin the installation.

Your purchase of the Android product does not entitle you to use the app on other platforms (e.g. iOS, Windows). The other platforms are sold separately. See this FAQ item.

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Q:

Do I get free lifetime upgrades to other platforms?

Q:

Can I get a discount for upgrades to other platforms?

Q:

Can I trade in my older version on another platform for this platform?

A: No. When your purchase our product on one platform (e.g. Apple iOS, Google Android, Microsoft Windows), you get free lifetime upgrades on that platform but you must purchase again if you change platforms.

Currently there is no way to transfer a purchase or get a discount for a new purchase across platforms.

One reason why we cannot do transfers or discounts is that Apple, Google, and PayPal are mortal enemies and they don't give us any way to transfer the licensing permission. Apple and Google also do not give us any way to offer discounts for individual customer purchases.

But there is another, more fundamental reason why we do not offer free license transfers or discounts: each time we have moved to a new platform (from Palm OS to Windows desktop to Apple iOS to Google Android) we had to completely re-write the app from scratch, because each platform uses a software development system that is completely incompatible with the previous platform. In some cases, we even had to rewrite our app in a completely different computer language! Unfortunately, platform designers like Microsoft and Apple and Google do this on purpose in a futile and counter-productive attempt at locking developers onto their platform, and this trend is almost certain to continue as new platforms emerge.

The net effect of this reality is that each time we move to a new platform, it incurs massive development costs (at least 3 and often 6 months of full-time software engineer labor).

The simple financial reality is that we need to recover those development costs so that we can continue to provide free upgrades for everyone on every platform, both existing and new! Because we have a large base of customers who also upgrade their devices to each new platform, we cannot fund continued development of all our supported platforms using only the purchases of new users on the new platforms. The numbers simply do not add up, and we would not be able to continue to support you if we did not charge across platforms.

You may have noticed that some app vendors do offer free upgrades across platforms (by making most app features exclusively available through in-app purchases, on which Apple and Google place fewer restrictions). In those cases, the vendor has factored the large additional cost of new platform development into initial purchase price of their app, making the app more expensive for you if you do not happen to jump to every new platform. We do not want to incur cost for all customers when only some customers switch between platforms. Also, nobody can predict when and how often new platforms will become popular, so we feel it is both more fair and more safe to price each platform separately.

We understand that from your point of view, you can only use one platform/device at a time, so it seems like you should only pay once. We hope you will understand that from our point of view, we need to pay for our programming time so we can continue to develop the app and add new features and new vocabulary for you and all our other users on all platforms.

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Q:

How often do you update the app?

Q:

What is added in updates?

A: Although we have no fixed schedule for updates, we typically update apps on all our platforms about once a year to add a large batch of new entries (for our Thai dictionary product, we started at 42,000 entries in 2009, increased to 100,000 in 2010, increased to 150,000 entries in 2012, increased to 195,000 in 2016, and we are continuing to add more year after year) and then we occasionally release additional updates to add new features or address issues with new devices.

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Q:

Do you offer an academic discount?

A: Not at this time.

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Q:

Can I get a discount for bulk purchases in our business/school/institution?

A: Our dictionary is a dream come true for large institutions who employ large numbers of expat workers. With a single easy centralized purchase, you could have the world's leading Thai-English dictionary for English speakers on every employee's device, smoothing their transition to Thailand and saving you both work and training costs. If your business, school, or institution is interested in purchase of a large number of units (say, 3000-5000 units over the multi-year course of our business relationship), please contact us and we can discuss creating a customized version of our software that is easy to deploy across your entire institution.

For those who wish to make smaller bulk purchases, we would love to be able to offer bulk purchase discounts, unfortunately at this time, both Google and Apple control pricing and does not give us the opportunity to offer different prices for different quantities.

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Q:

What changed in each version of the software?

A: To see a list of all software versions so you can find out what changed, visit this page.

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Keyboard Questions and Answers:

Q:

What keyboards can I use in the app?

Q:

Can I use the system keyboards?

Q:

Can I use third-party keyboards?

Q:

Do you support Swype?

A: Yes! Our app works with all other system and third-party keyboards just like any other app. Plus we offer a custom-designed Paiboon Keyboard that gives you many advantages when using our app. For more detail, see the product overview.

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Q:

Why do I have problems searching for the Thai letters ฃ ฅ ๅ ข ช ซ ค ด ต า?

Q:

How can I type the Thai letters ฃ ฅ ๅ?

A: You have fallen victim to one of the craziest idiosyncracies of the Thai language: there are several obsolete letters ฃ ฅ ๅ that are not used for any word in the dictionary at all, but that look nearly identical to the common letters ข ช ซ ค ด ต า. The difference is so small you need a magnifying glass to see it:

Obsolete ฃ ฅ ๅ
Common ข ช ซ ค ด ต า

These decoy letters appear on most Thai keyboards and they are always fooling people into typing them, causing people not to find the words they are looking for.

The letters ฃ ฅ are so obsolete that arguably, there are no longer any words in the Thai language that use these letters, including proper names and place names (which have all been changed to use the more modern letters), though occasionally you will see street signs for "old fashioned" festivals using the old letters in order to give an "old" feeling as in English "ye olde shoppee" in fake old-fashioned shopping areas (and like "ye olde shopee," the usage of the archaic Thai letters is often wrong historically!).

Our app includes a custom-made Paiboon Thai Script keyboard frees you from this nightmare by leaving out the useless letters and using the new space to make the keys for common letters bigger and more readable. For more, see the product overview.

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Q:

Do I have to purchase a separate Thai keyboard?

A: No. Our app comes with everything you need to read and type English, Thai Script and Thai Sound. We have included, free of charge, the Paiboon Keyboard, which allows you to type all the Thai letters and special phonetic symbols you will need for our dictionary.

The Paiboon Keyboard is specially designed for use with our app: it features a simple layout with large, finger-friendly keys and includes only the buttons needed for the dictionary. For example, it doesn't include an enter key, punctuation, or other special symbols that force general-purpose keyboards to have such tiny keys.

If you already have a system or third-party keyboard that you like, you can of course also use it with our app.

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Q:

What does the Paiboon Keyboard look like?

A: The Paiboon Keyboard is specially designed for use with our app: it features a simple layout with large, finger-friendly keys and includes only the buttons needed for the dictionary. For example, it doesn't include an enter key, punctuation, or other special symbols that force general-purpose keyboards to have such tiny keys.

The Paiboon Keyboard automatically adjusts its appearance based on your dictionary section and settings.

For example, while searching for a Thai word using Thai Script, the Paiboon Keyboard displays like this:

Built-In Thai Script Keyboard

While searching for a Thai word using one one of our 12 Thai Sound pronunciation guide systems, the keyboard automatically adapts itself to your currenly selected system, as shown here for the Paiboon+ system:

Built-In Thai Sound Keyboard

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Q:

Why don't I see the Paiboon Keyboard?

Q:

How do I activate the Paiboon Keyboard?

A: NOTE: If you have not already, you should update to version 2.2 or later of the app. As of version 2.2, you no longer need to activate the Paiboon keyboard in the Android Settings app.

To use the Paiboon keyboard, you just need to go to our app Settings screen under Keyboards > "Thai Sound" and choose "Paiboon Keyboard."

For more information, see our app Help screen under "Using the app" > "On-Screen Keyboard."

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Q:

How do I switch keyboards?

A: We have included complete documentation showing you how to activate the Paiboon Keyboard, and how to switch between the Paiboon Keyboard and other keyboards, in our application Help.

See our app Help screen under "Using the app" > "On-Screen Keyboard."

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Q:

How can I easily switch from the Paiboon Keyboard to another keyboard?

A: We have included complete documentation showing you how to activate the Paiboon Keyboard, and how to switch between the Paiboon Keyboard and other keyboards, in our application Help.

See our app Help screen under "Using the app" > "On-Screen Keyboard."

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Q:

Can the dictionary automatically switch between English/Thai keyboards?

Q:

Can I make the keyboard follow which dictionary section I'm in?

A: If you are using our provided Paiboon Keyboard, then yes! The Paiboon Keyboard always automatically notices which section of the dictionary you are in and adapts its keys appropriately. There is an English keyboard, a Thai Script keyboard, and a custom keyboard for each Thai Sound Pronunciation Guide system.

If you are using another keyboard, then unfortunately Android does not give us app developers the necessary control over third-party keyboards, so we cannot switch your keyboard automatically as you switch between dictionary sections. This is a feature that many Android users have been yelling at Google to include for more than two years now, but it still has not surfaced.

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Q:

Can I use the Paiboon Keyboard to type Thai Script in other apps?

A: No. The Paiboon Keyboard is private to our app.

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Q:

Why does the Paiboon Keyboard appear in other apps?

A: This problem only occurs on Android. You should update to version 2.2 or later of the app. As of version 2.2, the Paiboon keyboard is private to our app.

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Q:

Why does the Paiboon Keyboard get de-selected every time I reboot?

A: This problem only occurs on Android. You should update to version 2.2 or later of the app. As of version 2.2, the Paiboon keyboard no longer suffers from this Android bug related to keyboard failures with apps that are installed on the SD card.

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Using the App Questions and Answers:

Q:

I just installed the app and it crashes immediately!
Why does the app (now) crash every time I run it?

Q:

Does the app work with Android 6 Marshmallow?

Q:

Does the app work with third-party Accessibility tools?

Q:

Does the app work with LastPass/Lazy Swipe/Greenify/...?

A: The crash is now fixed!

All you need to do is update your dictionary app to the latest version from the Google Play Store (version 2.2 or later).

There was a conflict between our app and some features of Android version 6 and later. The conflict related to the Accessibility feature of Android and so caused crashes with various Android "Accessibility" apps/services include not only those text-related services targeted at disabled users (screen readers, alternate keyboards and other input methods, possibly including non-English international keyboards) which read and process the text shown by other apps, but Android Accessibility services are also used by third-party (non-Google) apps and services that automatically fill in passwords, form fields, and other text in other apps for you (e.g. LastPass, Lazy Swipe, Greenify). Some launcher tools (like Nova Launcher) also fall into this category and cause conflict, though other launcher tools (like Launcher X) do not. Some custom lock screen tools (like Next Lock Screen) also fall into this category. Some anti-virus/security packages (e.g. "Avast Mobile Security") fall into this category.

There was a workaround (to disable all these Accessibility features in the Android Settings app) but it is no longer needed; simply update our app since we have added a workaround for this problem inside our app.

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Q:

Help! I just installed the app and all I can see is the Help screen.

Q:

How do I go from Help to the actual dictionary sections?

Q:

Where is the Menu button mentioned in the Help screens?

A: Update the app and the problem will go away!

All you need to do is update your dictionary app to the latest version from the Google Play Store (version 2.2 or later). Those versions do not depend on the Menu button.

This is an old issue related to the fact that older versions of our app (previous to version 2.2) required you to use the menu button to get from Help to the main Search screen. All Android devices have a Menu button, but the vendors seem dedicated to hiding hit as well as they can! Each vendor hides it in a different place. We used to have a Menu Button guide here, but now you don't need the Menu Button. Just ugrade the app and enjoy tons of new features!

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Q:

Why does the app always start on the Help screen?

Q:

Can I make the app start where I left off?

Q:

Should I exit the app using Back or Home?

A: Note: If you are stuck in the app Help screens and cannot get to the main dictionary section at all, you want to read the answer to this question instead.

This is a common question which is answered in our Help pages under "Using the Dictionary" ... "Exiting: Back vs. Home." Here is an excerpt:

Some Android users are accustomed to using the Back button to "exit" the app and get back to their device's Home screen. That works because most apps (other than, say, the Browser app) do not have a deep history, and so just a few touches of Back will bring you back to the Home screen.

For our app, we recommend that you touch the Home button to get back to your device's Home screen. This has several advantages: it brings you Home instantly with one touch every time, and even better, when you run the app again, you will be right back where you left off with all your backward and forward history intact.

Some Android users choose to exit apps using Back because on many (but not all) Android Versions, Back also has the side effect of causing the app to no longer appear in the list of running apps (that you can see by long-touching the Home button), meaning that the app is not running and not taking up memory on the device. Various Android users do this for reasons of conserving either battery life or memory. This is a good strategy for apps which continue to actively use your device's processor (and thus battery) while in the background.

However, our dictionary is not such an app. We are not aware of any battery life or memory benefits from exiting our app using the Back button (or explicitly killing it using a Task Killer app). Therefore, we recommend use of the Home button to exit the app instead.

In particular,

  • When our dictionary app is not in the foreground, it does not consume any CPU (or battery) resources on your device because it does not run. The only exceptions to this are:

    • When you install the app and run it for the first time, the app downloads dictionary entries and sounds from the internet. During this download, our app attempts to continue the download even when in the background (if Android permits), in order to allow you to use other apps while you wait for the download to complete.

    • When you use the Paiboon Keyboard from other apps on your device, part of our app is running and thus consuming minute amounts of your battery. However, this only applies to periods when the Paiboon Keyboard itself is visible on the screen.

  • If you use the Home button to leave the app and run another app, our app will still be consuming memory on your device as it sits quietly in the background. However, this does not mean it is consuming battery life. The memory hardware on your device consumes the same amount of battery regardless of whether there is 1MB of memory used or 100MB of memory used. So you will not save battery by actively clearing out your device's memory.

  • If you use the Home button to leave the app and run another app, and the new foreground app requires more memory than is currently available on your device, then Android will automatically kill our app to free up more memory. You do not need to worry about running out of memory. You do not need to manually manage your device's memory. So you don't need to explicitly kill our app via the Back button in order to run other apps.

For all these reasons, we recommend that you exit our app using the Home button.

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Q:

How does the app licensing work?

Q:

Why does the app say "Unable to verify your purchase of this app"?

Q:

Does your app use Google Play Licensing?

Q:

Does your app use Android Licensing Verification Library (LVL)?

Q:

Does your app have DRM?

A: Make sure you are using the latest version of the app!

If you are having any trouble with licensing messages in versions of the app prior to 2.2, all you need to do is update your dictionary app to the latest version from the Google Play Store (version 2.2 or later).

Like most paid apps on the Google Play Store, our app uses Google Play Licensing (formerly known as Google Android Market Licensing, and also known as Android Licensing Verification Library or LVL) in order to verify your purchase. Previous versions of our app required you to be connected to the internet for a few seconds once every 15 days in order to keep the license check from firing. With app version 2.2 and above, this is no longer the case.

For more information about license checking and privacy, see this section.

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Q:

How do I fix a "Download Failure" on the first app run?

A: In some very rare cases, the first time you run our app after installing it from the Google Play Store, the app will need to download the dictionary definitions and sounds (normally, this download occurs automatically inside the Google Play Store app, just when you buy or update our app). And normally this download process finishes without issue. In some vey rare cases you may see "Download Failure" and be sent to this page for help.

If you see this message, please:

  • Take a screen shot of your screen with the error message (to take a screen shot, you can either use a friend's phone to photograph your screen, or you can Google the make and model of your Android device plus "screen shot" to learn how to take a screen shot on your device).

  • Email support@word-in-the-hand.com with the screen shot. Let us know the make and model of your device.

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Q:

Why can I (sometimes) not paste on Samsung Galaxy Note?

A: There seems to be some strange interaction between Samsung's Galaxy Note and our app, possibly relating to their added support for the S-Pen, that sometimes prevents the "Paste" dialog from coming up when you long-press on the text entry box at the top of the Search screen.

Fortunately, there are several workarounds:

  • There is a gear-shaped key on the Samsung keyboard. If you long-press that key, you get some options including Clipboard. From the Clipboard option, you can paste (actually paste multiple items, if you like).

  • If there is some text already in the box and you tap that text, a blue arrow will come up. One of our customers reports "Sometimes you must dummy tap once elsewhere on the screen before tapping the text to display the arrow." If you tap the blue arrow, you will get a Paste option.

  • We have also heard that the S-Pen menu might have a paste option but this is unconfirmed.

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Reference Questions and Answers:

Q:

What pronunciation guide systems does the dictionary support?

A: In addition to our signature Paiboon+ pronunciation guide system, the same system used in all Thai learning materials from Paiboon Publishing, this software lets you choose from 11 other pronunciation guide systems:

Pronunciation Guide Systems

With a single tap in our Settings screen, all pronunciation guides transform into your chosen system, including those in our comprehensive, interactive guide to Thai. You can even look up Thai words by sound using your chosen system.

You can find all the details on each system, including where it comes from and exactly what symbols it uses, in our comprehensive app Help screens under "Pronunciation Guides." If you have a specific question about a supported system you can contact us.

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Q:

What are the parts of speech / symbols / abbreviations used in the dictionary?

A: All of these details are documented in our app's comprehensive Help screens under "Speaking and Listening." Pay particular attention to the sections called "Register" and "Parts of Speech."

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Q:

What's up with that app icon?

A: To learn the story of our dictionary/phrasebook app icons, see this page.

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Companion Material Questions and Answers:

Q:

What other Thai learning materials are available?

Q:

What else does Paiboon Publishing produce?

Q:

Which Thai books work best with the dictionary?

A: Paiboon Publishing The Thai <> English Dictionary was developed by Paiboon Publishing and Word in the Hand™ Inc.

Paiboon Publishing is the world's leading producer of South-East Asian language learning materials, including the famous Thai for Beginners and the Thai for Beginners App. There's even an audio companion to the learning books, a guide to pronunciation, and a multi-volume series on how to Speak Like a Thai. Paiboon Publishing also created leading offerings for the Burmese, Vietnamese, Lao, and Cambodian languages.

Paiboon Publishing has recently expanded into the Chinese language learning space with disruptive apps full of industry-first innovations, such as the Talking Chinese–English–Chinese Phrasebook and Survival Chinese for English Speakers.

The Thai <> English Dictionary and Paiboon's other Thai language materials, both printed and electronic, work perfectly together because they share a common teaching method and a common set of pronunciation guide systems (for more detail on pronunciation guide systems, see Search-by-Sound™).

If you have a mobile device, don't miss out on this indispensable Thai learning app from Paiboon Publishing:

Paiboon Publishing

Thai for Beginners App

Thai for Beginners App

by Benjawan Poomsan Becker
and Dominique Mayrand

Buy Now for iPhone/iPad/iPod Touch from the Apple iTunes App Store

Buy Now for Android from the Google Play Store

Learn Thai from Thai language expert Benjawan Becker

Version 2.0 features include: Increase text size: small, medium, large; autoplay an entire lesson; show or hide English text; added English voice, which can be turned on or off. Teaches speaking, listening and reading Thai with a native speaker and over 3,000 clearly recorded words and phrases. Follows the format of the best selling Thai for Beginners book. Provides examples of the five tones in Thai. Test your knowledge with build in exercises. Detailed Help section within the app. After downloading it works without an Internet connection: no data charges.

For more info on Paiboon Publishing products, see www.paiboonpublishing.com. Here are just some of the titles:

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