Talking Chinese–English–Chinese Phrasebook

Talking Chinese–English–Chinese Phrasebook

Talking Chinese–English–Chinese Phrasebook

Frequently Asked Questions (FAQ)

Features Questions:

Q: Wow! How do I use this?
Q: Can I look up both English and Chinese words?
Q: Will I see actual Chinese characters?
Q: Will I see actual Chinese script?
Q: Do I have to read Chinese characters to use this app?
Q: Do I have to be on the Internet to use the app?
Q: Does the phrasebook talk?
Q: Can I speak to the phrasebook?
Q: Can I translate whole sentences or paragraphs at once?
Q: Can I translate web pages automatically?
Q: Can I have a look at the product's manual?

Requirements/Compatibility Questions:

Q: What kind of device or computer do I need?
Q: What kind of operating system (e.g. iOS, Android, Windows) do I need?
Q: What platforms does this run on?
Q: How much space do I need on my device or computer?
Q: Does this work on iOS?
Q: Will this run on my iPhone, iPad, or iPod Touch?
Q: Does this work on Android?
Q: Will this run on my Android phone or tablet?
Q: Does this work on Windows?
Q: Will this run on my Windows laptop or desktop PC?
Q: Will this run on my Mac?
Q: Will the phrasebook run on Windows Phone?
Q: Will the phrasebook run on PocketPC / Windows CE / Windows Mobile?

Purchase Questions:

Q: How can I purchase the phrasebook for my iPhone, iPad, or iPod Touch?
Q: Can I try the phrasebook before I buy?
Q: What is the return policy?
Q: Is there a money-back guarantee?

Reinstall, Upgrade, Transfer Questions:

Q: Do I get free lifetime upgrades to later versions on the same platform?
Q: If I bought on iOS, do I get free upgrades to later iOS versions?
Q: If I bought on Android, do I get free upgrades to later Android versions?
Q: If I bought on Windows, do I get free upgrades to later Windows versions?
Q: Is one purchase good for multiple devices/computers?
Q: How do I install the app on additional devices/computers?
Q: Do I get free lifetime upgrades to other platforms?
Q: Can I get a discount for upgrades to other platforms?
Q: Can I trade in my older version on another platform for this platform?
Q: How often do you update the app?
Q: What is added in updates?
Q: Do you offer an academic discount?
Q: Can I get a discount for bulk purchases in our business/school/institution?
Q: What changed in each version of the software?

Keyboard Questions:

Q: What keyboards can I use in the app?
Q: Can I use the system keyboards?
Q: Can I use third-party keyboards?
Q: Do you support Swype?

Reference Questions:

Q: What are the parts of speech / symbols / abbreviations used in the phrasebook?

Companion Material Questions:

Q: What other Chinese learning materials are available?
Q: What else does Paiboon Publishing produce?
Q: Which Chinese books work best with the phrasebook?

Features Questions and Answers:

Q:

Wow! How do I use this?

A: Talking Chinese–English–Chinese Phrasebook This Talking Chinese–English–Chinese Phrasebook is an app that runs on mobile devices using the Apple iOS operating system, including the iPhone, iPad, and iPod touch.

To use the phrasebook, you simply run it and start typing letters of the word or phrase you are looking for. As you enter each letter, the phrasebook jumps closer and closer to your desired word or phrase, and typically after only a few letters, you have found your word or phrase.

You can also find phrases arranged into more than 250 useful categories.

Each entry contains English, Chinese written using Chinese Characters, and Chinese written using a convenient English-like Chinese Sound pronunciation guide. So you can read and search for Chinese words even if you don't read Chinese Characters.

We have lots more information about the phrasebook on our overview page. Also see the exact requirements for your device.

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Q:

Can I look up both English and Chinese words?

A: Yes. Most dictionaries and phrasebooks let you look up English words, and some also let you look up Chinese words using Chinese characters. But Paiboon's revolutionary three-way design bridges the gap for English speakers by introducing a third method where you can look up Chinese words that you hear by their sound, using an easy-to-read, English-like Chinese Sound pronunciation guide:

Search-by-Sound

Search-by-Sound™ has been a hallmark of all Paiboon dictionaries since 2002.

For more information on Search-by-Sound™, how it's different from the simple Pinyin IME that most Chinese people use to type Chinese characters, and why it's so useful for learning Chinese, see this section.

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Q:

Will I see actual Chinese characters?

Q:

Will I see actual Chinese script?

A: Yes you will. Our phrasebook comes with highly readable Chinese fonts and allows you to set the font size as big as you want. You don't need any extra software to display Chinese Characters or even to search for Chinese words. We provide a handy on-screen keyboard to help you type Chinese words by their sound, or you can use your favorite third-party keyboard.

If you don't read Chinese characters, our phrasebook is still just as useful! Every time a Chinese word appears, it's written in Chinese Characters, but also in an easy-to-use, English-like Chinese Sound pronunciation guide, so you can read and sound out Chinese words without needing to read Chinese characters. And thanks to our indispensable Search-by-Sound™ feature, you can even find Chinese words by their sound!.

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Q:

Do I have to read Chinese characters to use this app?

A: No. Our phrasebook is equally useful to casual travelers who don't read Chinese and serious students who do, because every time a Chinese word appears, it is written both in Chinese Characters and in an easy-to-use, English-like Chinese Sound pronunciation guide. So you can read and sound out Chinese words without needing to read Chinese characters. And thanks to our indispensable Search-by-Sound™ feature, you can even find Chinese words by their sound!

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Q:

Do I have to be on the Internet to use the app?

A: No. When you purchase our app and download it from the app store, you have everything you need right on your device. All the phrasebook entries and sounds are built-in, so you can look up words and play all the high-quality sound recordings of each Chinese word without being connected to the internet or incurring any data charges. Works on a plane or on the train.

Only the dictation feature requires internet access, and only on some platforms: see dictation requirements.

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Q:

Does the phrasebook talk?

A: Yes. You can tap on any Chinese word, phrase, or complete sentence in the phrasebook to hear a high-quality sound recording of a native Chinese speaker.

Tap the buttons to hear some sample sounds:

Say goodbye to robot voices and limited sound sets: our comprehensive sounds set a new standard in the industry.

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Q:

Can I speak to the phrasebook?

A: Yes. When online, you or your Chinese friend can speak English or Chinese words right into the app to search the phrasebook (see dictation requirements).

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Q:

Can I translate whole sentences or paragraphs at once?

Q:

Can I translate web pages automatically?

A: No. At this time, our app contains 15,000+ words, phrases, and complete sentences, but it does not attempt to translate complete sentences (that are not already in the phrasebook), paragraphs or whole webpages.

Currently, for translating sentences or paragraphs from Chinese to English or English to Chinese, the only tool available is Google Translate, but as many people have noticed, it's really not so good. The output is so full of errors that it is often impossible to understand, or easy to misunderstand. Translation of complete sentences is a very difficult problem because the computer has to understand the text in order to choose the right translation (e.g. "glass" pane vs. drinking "glass") and in all but a few isolated subject areas, that is beyond the ability of modern software. Other language pairs, such as English-Spanish Google Translate, work much better than English-Chinese because in those more closely related languages, multiple meanings tend to be shared across the two languages more often. So Google Translate's guesses are correct a much greater percentage of the time.

Having said that, we are thinking of implementing a feature where you can paste a bunch of text, or perhaps specify a website URL, and our app will find and show all the words in your text that are in our phrasebook, with an easy way to see the definitions. Contact us if this interests you.

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Q:

Can I have a look at the product's manual?

A: You can find a detailed explanation of all app features on our overview page.

Our product manual, which includes both detailed instructions on using every app feature and a comprehensive guide to speaking and understanding Chinese, is built into the program. It's even interactive, with icons you can tap to hear sounds.

You can buy the product with full confidence knowing we offer a 100% money-back guarantee.

If you have a specific feature question, you can contact us and ask.

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Requirements/Compatibility Questions and Answers:

Q:

What kind of device or computer do I need?

Q:

What kind of operating system (e.g. iOS, Android, Windows) do I need?

Q:

What platforms does this run on?

A: This Talking Chinese–English–Chinese Phrasebook is an app that runs on mobile devices using the Apple iOS operating system, including the iPhone, iPad, and iPod touch.

For all the important details on requirements, see the requirements page.

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Q:

How much space do I need on my device or computer?

A: Because our app includes almost 5 hours of high-quality sound recordings, we require about 155 megabytes (155MB, or 0.155GB) of free space on your device or computer.

For more details, see our requirements page.

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Q:

Does this work on iOS?

Q:

Will this run on my iPhone, iPad, or iPod Touch?

A: Yes. See our overview page for purchase info and also see requirements for your device/computer.

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Q:

Does this work on Android?

Q:

Will this run on my Android phone or tablet?

A: Not yet, but we are planning to make a version of this app for Android. See our overview page for more detail.

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Q:

Does this work on Windows?

Q:

Will this run on my Windows laptop or desktop PC?

A: No, and we do not currently plan to make a version of this app for Windows.

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Q:

Will this run on my Mac?

A: We do not plan to develop a Mac version of this phrasebook app at this time.

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Q:

Will the phrasebook run on Windows Phone?

Q:

Will the phrasebook run on PocketPC / Windows CE / Windows Mobile?

A: No. This Talking Chinese–English–Chinese Phrasebook is an app that runs on mobile devices using the Apple iOS operating system, including the iPhone, iPad, and iPod touch.

We have heard there might be demand for a PocketPC/Windows Mobile/Windows Phone port. If you are interested, send us mail at windowsphone@word-in-the-hand.com.

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Purchase Questions and Answers:

Q:

How can I purchase the phrasebook for my iPhone, iPad, or iPod Touch?

A: Simply tap/click here to purchase and install:

You can do it right on your device, or you can do it on your PC/Mac:

  • Tapping the badge on your device takes you to our app in Apple's App Store. Your device will need to be connected to the internet during purchase and download. Depending on your location and carrier, you might want or need to be connected via WiFi rather than 3G/4G mobile networks, because the download is 155 megabytes (155MB, or 0.155GB) in size. For example, you could install from your home, an internet cafe, a restaurant, a coffee shop, or any other location that offers Wi-Fi.

  • Clicking the badge on your PC/Mac takes you to our app in Apple's iTunes program. After iTunes downloads the app to your PC/Mac, the next time you plug in your iPhone, iPad, or iPod Touch, iTunes will transfer the app to your device.

If you want to tell a friend about our app or install the app when you are not reading this FAQ, simply search the Apple iTunes App Store for the word "Paiboon." You will find the app as:

Talking Chinese–English–Chinese Phrasebook
Talking Chinese–English–Chinese Phrasebook
from Paiboon Publishing and Word in the Hand.

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Q:

Can I try the phrasebook before I buy?

A: For all of our products on all platforms, we offer a 100% money-back guarantee, so you can buy the product with full confidence.

See our support page to find out how the guarantee works on each platform.

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Q:

What is the return policy?

Q:

Is there a money-back guarantee?

A: For all of our products on all platforms, we offer a 100% money-back guarantee, so you can buy the product with full confidence.

See our support page to find out how the guarantee works on each platform.

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Reinstall, Upgrade, Transfer Questions and Answers:

Q:

Do I get free lifetime upgrades to later versions on the same platform?

Q:

If I bought on iOS, do I get free upgrades to later iOS versions?

Q:

If I bought on Android, do I get free upgrades to later Android versions?

Q:

If I bought on Windows, do I get free upgrades to later Windows versions?

A: Yes! We are constantly improving the phrasebook by adding new features and adding more vocabulary. By purchasing the phrasebook now, you will be entitled to download free upgrades on the same platform (e.g. Apple iOS, Google Android, Microsoft Windows) as new features and vocabulary become available.

Each platform is sold separately, so upgrades do not apply across platforms.

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Q:

Is one purchase good for multiple devices/computers?

A: If you purchased for Apple iOS (iPhone, iPad, iPod touch):
Yes! The standard policy of Apple's iTunes App Store is that once you purchase our app, you can install it on more than one iOS device as long as each device uses the same iTunes account.

Apple refuses to tell us the maximum number of devices you can install on, but we have heard from outside experiments that the maximum seems to be 5 devices.

Your purchase of the iOS product does not entitle you to use the app on other platforms (e.g. Android, Windows). The other platforms are sold separately. See this FAQ item.

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Q:

How do I install the app on additional devices/computers?

A: If you purchased for Apple iOS (iPhone, iPad, iPod touch):
The standard policy of Apple's iTunes App Store is that once you purchase our app, you can install it on more than one iOS device as long as each device uses the same Apple iTunes account.

Apple refuses to tell us the maximum number of devices you can install on, but we have heard from outside experiments that the maximum seems to be 5 devices.

Simply go to the App Store app on each additional device and follow the same steps you took to find the app during your initial purchase. You will find that the button that used to say "BUY" now says "INSTALL." Touch that button and the free app installation will begin.

Your purchase of the iOS product does not entitle you to use the app on other platforms (e.g. Android, Windows). The other platforms are sold separately. See this FAQ item.

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Q:

Do I get free lifetime upgrades to other platforms?

Q:

Can I get a discount for upgrades to other platforms?

Q:

Can I trade in my older version on another platform for this platform?

A: No. When your purchase our product on one platform (e.g. Apple iOS, Google Android, Microsoft Windows), you get free lifetime upgrades on that platform but you must purchase again if you change platforms.

Currently there is no way to transfer a purchase or get a discount for a new purchase across platforms.

One reason why we cannot do transfers or discounts is that Apple, Google, and PayPal are mortal enemies and they don't give us any way to transfer the licensing permission. Apple and Google also do not give us any way to offer discounts for individual customer purchases.

But there is another, more fundamental reason why we do not offer free license transfers or discounts: each time we have moved to a new platform (from Palm OS to Windows desktop to Apple iOS to Google Android) we had to completely re-write the app from scratch, because each platform uses a software development system that is completely incompatible with the previous platform. In some cases, we even had to rewrite our app in a completely different computer language! Unfortunately, platform designers like Microsoft and Apple and Google do this on purpose in a futile and counter-productive attempt at locking developers onto their platform, and this trend is almost certain to continue as new platforms emerge.

The net effect of this reality is that each time we move to a new platform, it incurs massive development costs (at least 3 and often 6 months of full-time software engineer labor).

The simple financial reality is that we need to recover those development costs so that we can continue to provide free upgrades for everyone on every platform, both existing and new! Because we have a large base of customers who also upgrade their devices to each new platform, we cannot fund continued development of all our supported platforms using only the purchases of new users on the new platforms. The numbers simply do not add up, and we would not be able to continue to support you if we did not charge across platforms.

You may have noticed that some app vendors do offer free upgrades across platforms (by making most app features exclusively available through in-app purchases, on which Apple and Google place fewer restrictions). In those cases, the vendor has factored the large additional cost of new platform development into initial purchase price of their app, making the app more expensive for you if you do not happen to jump to every new platform. We do not want to incur cost for all customers when only some customers switch between platforms. Also, nobody can predict when and how often new platforms will become popular, so we feel it is both more fair and more safe to price each platform separately.

We understand that from your point of view, you can only use one platform/device at a time, so it seems like you should only pay once. We hope you will understand that from our point of view, we need to pay for our programming time so we can continue to develop the app and add new features and new vocabulary for you and all our other users on all platforms.

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Q:

How often do you update the app?

Q:

What is added in updates?

A: Although we have no fixed schedule for updates, we typically update apps on all our platforms about once a year to add a large batch of new entries (for our Thai dictionary product, we started at 42,000 entries in 2009, increased to 100,000 in 2010, increased to 150,000 entries in 2012, increased to 195,000 in 2016, and we are continuing to add more year after year) and then we occasionally release additional updates to add new features or address issues with new devices.

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Q:

Do you offer an academic discount?

A: Not at this time.

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Q:

Can I get a discount for bulk purchases in our business/school/institution?

A: Our phrasebook is a dream come true for large institutions who employ large numbers of expat workers. With a single easy centralized purchase, you could have the world's leading Chinese-English phrasebook for English speakers on every employee's device, smoothing their transition to China and saving you both work and training costs. If your business, school, or institution is interested in purchase of a large number of units (say, 3000-5000 units over the multi-year course of our business relationship), please contact us and we can discuss creating a customized version of our software that is easy to deploy across your entire institution.

For those who wish to make smaller bulk purchases, we would love to be able to offer bulk purchase discounts, unfortunately at this time, both Google and Apple control pricing and does not give us the opportunity to offer different prices for different quantities.

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Q:

What changed in each version of the software?

A: To see a list of all software versions so you can find out what changed, visit this page.

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Keyboard Questions and Answers:

Q:

What keyboards can I use in the app?

Q:

Can I use the system keyboards?

Q:

Can I use third-party keyboards?

Q:

Do you support Swype?

A: Yes! Our app works with all other system and third-party keyboards just like any other app. Plus we offer a custom-designed Paiboon Keyboard that gives you many advantages when using our app. For more detail, see the product overview.

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Reference Questions and Answers:

Q:

What are the parts of speech / symbols / abbreviations used in the phrasebook?

A: All of these details are documented in our app's comprehensive Help screens under "Speaking and Listening." Pay particular attention to the sections called "Register" and "Parts of Speech."

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Companion Material Questions and Answers:

Q:

What other Chinese learning materials are available?

Q:

What else does Paiboon Publishing produce?

Q:

Which Chinese books work best with the phrasebook?

A: Paiboon Publishing The Talking Chinese–English–Chinese Phrasebook was developed by Paiboon Publishing and Word in the Hand™ Inc.

Paiboon Publishing is the world's leading producer of South-East Asian language learning materials, including the famous Thai for Beginners and the Thai for Beginners App. There's even an audio companion to the learning books, a guide to pronunciation, and a multi-volume series on how to Speak Like a Thai. Paiboon Publishing also created leading offerings for the Burmese, Vietnamese, Lao, and Cambodian languages.

Paiboon Publishing has recently expanded into the Chinese language learning space with disruptive apps full of industry-first innovations, such as the Talking Chinese–English–Chinese Phrasebook and Survival Chinese for English Speakers.

The Talking Chinese–English–Chinese Phrasebook and Paiboon's other Chinese language materials, both printed and electronic, work perfectly together because they share a common teaching method and a common set of pronunciation guide systems (for more detail on pronunciation guide systems, see Search-by-Sound™).

For more info on Paiboon Publishing products, see www.paiboonpublishing.com. Here are just some of the titles:

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